Privacy Policy
Effective Date: October 27, 2024
Introduction
This Privacy Policy (“Policy”) outlines how we, ChemQuest International, Inc., collect, use, share, and protect personal information of our website visitors and clients who use our services. We are committed to safeguarding your privacy and complying with applicable national and international data protection laws.
If you have any questions or require additional information, please contact [email protected].
1. Collection of Personal Information
We collect your personal information when you create an account, call us, browse our website, use online account tools, report service issues, complete surveys, enter contests and promotions, do business with us or otherwise communicate with us. The types of personal information we collect may include:
- Identifiers: Name, email address, phone number, address, business name, job title, business address, and other contact details.
- Commercial Information: Data related to transactions, such as purchase history and service inquiries.
- Network and Device Information: Information about your interactions with our website, including IP address, browser type, date and time of visit, referring URLs, cookies, type of device, mobile operating system, type of browser, and diagnostic data.
- Inferences: Information derived from usage data to offer personalized services or marketing.
We may also collect information from publicly available sources or third parties, such as your employer, as needed to facilitate business transactions.
Our services and website are not intended for children under the age of 18, and we do not knowingly collect or process data from children.
2. Use of Personal Information
We use your personal information for the following purposes:
- To provide and improve our services: To fulfill orders, provide requested services, and enhance your experience with personalized features.
- For communication: To respond to inquiries, communicate important updates, and provide relevant marketing information.
- For website functionality: To track site usage and improve our digital services based on data insights.
- For legal compliance: To comply with laws, regulations, or legal proceedings.
Our website uses Google Analytics and similar tools for trend analysis. Cookies are employed to enhance user experience, and users can adjust cookie preferences in their browser settings.
3. Disclosure of Personal Information
We may share personal information with third parties only in the following situations:
- Service Providers: With contracted third-party service providers (such as data storage providers or marketing partners) who assist in delivering our services, subject to confidentiality and security requirements.
- Legal Obligations: If required by law or in response to legal processes, or when necessary to prevent harm or enforce our policies.
- Corporate Affiliates: With affiliates or subsidiaries for administrative purposes, ensuring the same level of data protection.
- Business Partners: With business partners to offer You certain products, services or promotions.
- Business Transactions: We may buy, sell, form, or otherwise reorganize one or more of our businesses, for example, as the result of a sale, merger, reorganization or liquidation. A transaction of this type may involve the disclosure of your information to prospective purchasers or partners. In this case, we will ensure appropriate safeguards and strict confidentiality provisions are in place.
- With Your Consent: When you have provided explicit consent for disclosure.
In all instances we only ever disclose your information that is collected to third parties to help our own marketing efforts and business obligations as listed. We will never sell your personal data or give third parties permission to use it for their own, separate purposes.
4. Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction. Access to personal data is restricted to authorized personnel who follow confidentiality obligations.
5. Your Rights
Under applicable laws, you have rights related to your personal information, including:
Right to Access: Request access to the personal data we hold about you.
Right to Correct: Correct inaccurate or incomplete data.
Right to Delete: Request deletion of your data, subject to legal and contractual limitations.
Right to Restrict: Request restrictions on data processing in certain circumstances.
Right to Data Portability: Obtain a copy of your data in a commonly used format.
Right to Object: Object to data processing based on our legitimate interests or for direct marketing.
Right to Withdraw Consent: Withdraw consent for processing at any time, particularly for marketing communications.
Do Not Sell My Personal Information (CCPA): California residents can request that we not sell their personal data, though we do not currently sell personal data.
To exercise any of these rights, please contact our [email protected]. If you believe your data has been misused, you may file a complaint with your local Data Protection Authority.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and gather usage information. This includes Google Analytics cookies to monitor website performance. You can manage your cookie preferences in your browser settings. Disabling cookies may impact some website functionality. By using this website, you will consent to the processing of data about you by Google in the manner and for the purposes set out above.
Certain sections of this website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
7. Social Media and Digital Marketing
We use social media platforms like LinkedIn, Facebook, YouTube, and Twitter to share updates and respond to public queries. For email marketing, we use third-party platforms that adhere to data protection standards. Any third parties we use are required to comply with data protection regulations.
8. External Links
This website may contain links to other sites operated by third parties. We are not responsible for the actions or privacy policies of third-party websites.
9. Copyright
The content on our website, including text, graphics, software, and design, is owned, licensed, or used with authorization by ChemQuest International, Inc. and protected under copyright laws. Reproduction, modification, or distribution of website content without our permission is prohibited.
10. Retention period
We will retain any personal data obtained through our website and through the process of doing business with you for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or technology. Updated versions will be posted on our website with a revised effective date.
12. Contact Information
For questions, concerns, or to exercise your data rights, please contact us:
Data Privacy
ChemQuest International, Inc.
820 Turnberry Court
Hanover Park, IL 60133
